Maxorin Money-Back Guarantee: 60 Days From Purchase, Explained
Quick answerEvery Maxorin pack comes with a 60-day money-back guarantee, counted from the purchase date. To claim, call the order desk at +1 (323) 348-1373 with your order ID, then return the bottles by tracked mail. You pay return shipping. The refund is issued 3-5 business days after your return is credited, then takes 5-10 days to show on your card.
How long is the Maxorin money-back guarantee?
The guarantee lasts 60 days from the day you buy. The brand calls it a “60-Day Satisfaction Guarantee.”
It comes with every pack: 2, 3 or 6 bottles. You do not need to sign up or pay extra for it.
If Maxorin is not right for you, call within the 60 days and ask for a refund. The rest of this page explains how, with real dates.
What does the guarantee cover?
It covers your purchase price on orders placed through the authorized seller. The terms are short, and here they are in plain words.
60 days from purchase
The window opens on the purchase date and closes 60 days later.
Every pack
Two, three and six bottles all carry the same terms.
One phone call to start
Claims start with a call to the order desk at +1 (323) 348-1373.
Money back to your card
The refund goes back to the card you paid with, after the return is credited.
How do you claim the Maxorin guarantee?
A claim takes four steps. Start with the phone call, because the desk needs to log your request before the parcel arrives.
Call the order desk
Call +1 (323) 348-1373 with your order ID. Say you want a refund under the 60-day guarantee.
Pack the bottles
Put your full name, email and order ID on a note inside the parcel.
Post it by tracked mail
Send it to 280 Park Avenue, Floor 19, New York, NY 10017. You pay the postage, so pick a tracked service.
Watch for the refund
It is issued 3-5 business days after the return is credited. Your card shows it 5-10 days after that.
The full return rules, including damaged items and cancellations, are on the refund policy page.
When does your 60-day window end? Example dates
Add 60 days to your purchase date to find day 60. We suggest calling at least a week before that, so a busy line or a slow post office does not cost you the refund.
| Purchase date | Day 30 (first bottle empty) | Suggested call-by date | Day 60 (window ends) |
|---|---|---|---|
| September 24, 2026 | October 24, 2026 | November 16, 2026 | November 23, 2026 |
| October 1, 2026 | October 31, 2026 | November 23, 2026 | November 30, 2026 |
| November 15, 2026 | December 15, 2026 | January 7, 2027 | January 14, 2027 |
| January 10, 2027 | February 9, 2027 | March 4, 2027 | March 11, 2027 |
Weekends and holidays count as normal days in the 60. A purchase made late at night still counts from that date, so check the date on your order email.
How can you use the 60 days well?
Use the window to give Maxorin a fair, steady try. The label dose is one capsule a day, and a steady habit tells you more than a stop-and-start week.
- Day 1
Order placed. Note the date and your order ID in your phone or on a calendar.
- Arrival
Check each seal, store the bottles below 86°F and start one capsule a day.
- Day 30
One bottle is empty. Jot down how you feel and whether the habit is easy to keep.
- Day 45
Decide whether to keep going. If not, plan your call now.
- By day 53
Call the order desk if you want a refund, then post the parcel.
The results timeline covers what buyers report over the first weeks. The how to use page has tips for a steady routine.
What should you have ready when you call?
Have your order ID in front of you. It is the one detail the desk cannot work without.
Order ID
It is in your order confirmation email. Search your inbox for it before you dial.
Name and email
Use the same name and email you gave at checkout, so the desk can match the order.
What you are sending
Count the bottles you still have, full or empty, and tell the desk.
Purchase date
It shows how many days of the window you have left.
Jot down when you called and what you were told. If a question comes up later, those notes save time. The website inbox, [email protected], cannot see orders, so use the phone for claims.
What happens after your return arrives?
Once the parcel reaches the returns address, the return is credited to your order. The refund is then issued within 3-5 business days.
Your card issuer adds its own step. It takes 5-10 days for the money to appear on your statement. Keep your return tracking number until you see the credit.
If your card shows nothing about three weeks after the return was delivered, call +1 (323) 348-1373 with your order ID and the return tracking number.
Which pack fits the guarantee best?
The 3-bottle pack fits most neatly. It lasts 90 days, so you can use it through the whole window and still have a month left if you keep going.
The 2-bottle pack lasts exactly 60 days. The 6-bottle pack lasts 180 days and has the lowest price per bottle, but you pay $294 up front. The pricing page compares all three.
With the bigger pack, the refund window still closes on day 60. You will have plenty of capsules left at that point, so decide early whether Maxorin suits you. Ask the desk what to send back for a larger pack when you call.
What the guarantee is not
A guarantee is easy to misread. These are the four points buyers most often get wrong.
What it is
- A way to get your money back if you are not satisfied
- Open to every pack size
- Started with a single phone call
- Paid back to the card you used
What it is not
- Not a promise that Maxorin will work for you
- Not counted from the delivery date
- Not free return shipping
- Not tied to orders from marketplaces or resellers
What does the money-back seal mean?
The “100% satisfaction, money back” seal refers to this 60-day policy. It is a purchase promise, not a quality certificate.
The other seals on the pack describe other things, such as manufacturing practice and ingredient sourcing. The testing and quality page explains each one.
Seeing the seal on another website does not mean that seller honors this policy. The terms here apply to orders from the licensed U.S. retail desk.
What should you weigh before relying on the guarantee?
You pay return postage, and it comes out of your pocket, not the refund. The cost depends on the carrier and the service you pick.
The order desk's hours are not published either. Call early in the window, so there is time to try again if you cannot get through. If the line is busy, note the time and try again the next business day.
Maxorin guarantee FAQ
How long is the Maxorin guarantee?
It lasts 60 days from the purchase date. It applies to the 2, 3 and 6-bottle packs alike.
Does the 60 days start when my order arrives?
No. The clock starts on the day you buy, not the delivery day. Time in transit counts toward the 60 days.
How do I claim the guarantee?
Ring +1 (323) 348-1373 and quote your order ID. The desk confirms the return, then you post the bottles to the returns address with your details inside.
Can I claim if I have opened the bottles?
The published terms do not say the bottles must be unopened. Ask the desk what to send back when you call, and include any bottles you still have.
Who pays for return shipping?
You do. Use a tracked service so you can prove the parcel arrived.
How long does the refund take?
The refund is issued 3-5 business days after your return is credited. After that, allow 5-10 days for your bank to post it.
Does the guarantee cover orders from Amazon or other sites?
It is tied to orders placed with the authorized seller. An order from a marketplace or reseller may not qualify.
Is the guarantee a promise that Maxorin will work?
No. It is a purchase policy that lets you ask for your money back. It does not promise any result.
Try Maxorin with 60 days to decide
Every pack carries the same 60-day money-back guarantee. Orders of 3 or 6 bottles also ship free to US addresses. Questions? Call +1 (323) 348-1373.